lite-app. I’ve Edit: I was able to log in by trying again with the selfie but in better light and earlier in the day. For any questions, contact Revolut using the Revolut mobile application or by calling the number on the back of your card: (844) 744-3512, or write to the Program Manager at 107 Greenwich Street, 20th Floor Revolut Bank UAB is a private limited liability company. Problem is: I install the apk from Play Store. And it's a real bank, so in case of bankrupt, it's covered by a safety fund and you get refunded of every penny in your account. What you can try to do is also try to install it on a different phone or iPad (providing still your phone number) just to let it go through the first registration and activation phase. Once I choose to log in 'the next message We would like to show you a description here but the site won’t allow us. Close the app (close it completely from the app switcher) Turn your device on and off. Revolut Bank UAB is licensed by the European Central Bank and regulated by the Bank of Lithuania. Apr 11, 2024 · Hello. If that doesn't help with your query, click 'Chat with us' to be connected to a Apr 1, 2024 · HelpLogin Issues. Choose your topic and browse our applicable FAQs. Mar 14, 2024 · Reset your password (web) or passcode (mobile app) Set your browser to incognito or private mode before logging in. Mar 26, 2024 · Check the Revolut Status Page to see if there’s an outage, or planned maintenance. Dismiss your old phone number login if you’re prompted. I’m getting some problems when trying to access my account. I’m following the flow with changing the pass If you have any other questions, please reach out to us via the in-app chat in the Revolut app. Try following these steps after 24 hours and attempt to login from the new Mar 8, 2024 · Open your app and select ‘Login’ → tap ‘Lost access to my number’ → select ‘I don’t remember my previous phone number’ → enter your email address that you used to create your Revolut account. If you have changed your phone number, contact our Mar 5, 2024 · Restart device: Restart your device once. My phone has been lost or stolen. If you have any other questions, please reach out to us via the in-app chat in the Revolut app. It isn't handwritten. com. Use an iPhone and my thumb print to access my Revolut account. Selfie doesn't work. Why is this happening? Mar 18, 2024 · Once you complete the steps, to reset your forgotten Revolut app passcode, make sure you’re using your phone number or email associated with your Revolut account. If you need to block your card, you can call our automated phone line: +442033228352 (fees may apply). Then I had to take a selfie and validate my email after the selfie ( Wich tool me so many tries and only once got expected) I then got send a sms Revolut Personal Loans are made by Cross River Bank, Member FDIC. Trouble with mobile verification code. SG | Community Team If you’ve onboarded to trading and investment services before 16. 21B, LT-08130 Vilnius, the Republic of Lithuania May 29, 2024 · Hi, 2 months ago my old Galaxy s22+ fall down and get screen broken. It then asks to take a selfie. I cannot contact via call. If you have a duplicate account, please visit this FAQ for more May 29, 2024 · Hello, I have using my revolut Bank account daily for several years until the day before yesterday when I had to have a factory reset on my phone. If that doesn't help with your query, click 'Chat with us' to be connected to a May 27, 2023 · I don´t remember my login code and I can´t able to follow sucessfully recovery instructions. Try with both Wi-Fi and mobile data — ensuring that network connections are strong and stable. If you’ve changed your phone number, you still need to provide your old one to recover your access. Monimoni 17 June 2024 09:12 1. To get there: Go to the ‘ Home ' tab in your Revolut Business app. Launch the “Settings” and click on the “Device” option from the list. Revolut’s stock trading products are provided by Revolut Trading Ltd (No. Mar 4, 2024 · To get there, go to your ‘Profile’ (top-left icon with your initials or picture) > tap ‘Help’ > 'Get more help and contact us’ > follow the prompts to select a topic until you see ‘Help with something else’ > ‘Chat with us’. Use a Different Device (if possible): If you have access to another device (computer, phone), try resetting your password through that device. login-issue, error-message, outage. Maybe this is the flow that gets into issues. Travel insurance on Revolut’s paid plans is provided by Chubb Group. You can also review your previous chat history by clicking 'View all requests'. Tap ‘Log in’. 4 KB (this is where i get stuck) 2 Likes. Duplicate account. Please guide me to a reliable solution. Log in on a new device. I have tried to login with my email and then saying old invalid number and then forgot code. Revolut Bank UAB provides credit, payment Revolut Ltd is registered in England and Wales (No. Try following these steps after 24 hours and attempt to reset the passcode one more time. I had sent an email to Revolut using the email found where I had downloaded the app originally and received a response from the team that I would receive a call back. Choose Storage. Mar 4, 2024 · Then follow the steps: Open the app and select ‘ Login ’. Hello @Monimoni Welcome to the community. Mar 28, 2024 · Here are some reasons why your transfer might have failed : Unsupported Beneficiary - We’re unable to make transfers to certain sources. Revolut is pretty much useless without the app (cannot check spending, check balance, top up with debit card, block card if lost/stolen, contact help/support etc etc). May 20, 2024 · Go to your ‘Profile’ (top left of ‘Home’ screen) Tap ‘Account’. The problem is that the selfie doesn’t work. Of this year’s complaints, 332 Jun 11, 2024 · Android: ‘Settings’ → ‘Apps’ → search for the Revolut app → click on the app → tap ‘Storage’ → clear cache. On my side I am done with Revolut, already moved to Monese, slightly different features and services, but way more serious. Mar 19, 2024 · Hello! There are few days since i cant access my revolut business account. Mar 18, 2018 · Problems logging into the Revolut App. For any questions, contact Revolut using the Revolut mobile application or by calling the number on the back of your card: (844) 744-3512, or write to the Program Manager at 107 Greenwich Street, 20th Floor May 31, 2024 · iPhone: ‘Settings’ → ‌’General’ → iPhone storage → search for the Revolut app → select ‘Offload app/clear cache’. Once you complete all the above mentioned steps, please follow our ‘Reset Passcode’ steps carefully. Take a Selfie. Unfortunately we cannot confirm any further information about it at the moment, but further comms will be released shortly. I have tried to log on to the app, and I keep getting the message ‘This screen is hidden to protect personal information’. 03. Android: ‘Settings’ → ‘Apps’ → search for the Revolut app → click on the app → tap ‘Storage’ → clear cache. This is going on 3 days now. Click on Apps. Revolut Bank UAB is a credit institution licensed in the Republic of Lithuania with company number 304580906 and authorisation code LB002119, and whose registered office is at Konstitucijos ave. Restart the device and check if you can log in to your Revolut account. To pass the verification, your identity document must meet the following criteria: It's a supported identity document type. Then follow the steps: Open the app and select ‘ Login ’. Revolut Bank UAB is a bank established in the Republic of Lithuania, registered address: Konstitucijos ave. Tap ‘ Forgot your passcode? Take a selfie or upload ID if required. We don’t accept pictures taken of copies, scans, or device screens. I have tried all the suggestions, delete cache, delete data, try different lighting when taking the selfie, downloaded the latest Revolut app When logging in, tap 'I lost access to my phone number' 2. Tap on your phone number to change it. Create a new passcode (avoid consecutive/repeating digits) You may be asked for a One-Time Passcode via SMS or email. For clearing cache, go to settings ->apps>REVOLUT → Storage option and hit the “Clear Cache” and then “Clear Data” button. All I need help with is the 6 digit Login and security | Revolut Australia. If you continue to have login issues, please ensure the following: Mar 18, 2024 · Updated version: Don’t forget to download the latest version of the Revolut app. 99/month. Wait and Retry Login: If you’ve reached the login attempt limit, wait for a few hours before trying again. ago. This includes making cryptocurrency exchanges, and transfers to certain countries, banks, and merchants. Press the Home key to return to the home screen. Mar 1, 2024 · Login Issues. It asks for phone number and then states “secure your phone to unlock your revolut app”. If the issue persists, reinstall the app and try again. Keep an eye on your app for updates. For more information on common login issues, please see the following FAQ articles: I forgot my passcode. For any questions, contact Revolut using the Revolut mobile application or by calling the number on the back of your card: (844) 744-3512, or write to the Program Manager at 107 Greenwich Street, 20th Floor Metal. Log in with a new phone number. Change passcode. I receive an email and authenticate as instructed, but it takes me back to entering my phone number and repeats so am not getting anywhere. Enter your new number and verify with a one-time pass code. 0. For the last 5 days I am trying to access to my revolut account but fails. Make sure you’re using your phone number or email associated with your Revolut account. com, Facebook, X (twitter) or instagram. I lost access to my phone number. Revolut Bank UAB has established a branch in Ireland, number of registration 909790 with its address at 2 Dublin Landings, North Dock, Dublin 1, Ireland. Tap ‘Personal details’. 4). Revolut Bank UAB má licenci Evropské centrální banky a je regulována Litevskou centrální bankou. I opened a Revolut account last night. It isn't expired, damaged, or unreadable. Even if I click on the button at the bottom of the oval, nothing happens. Pull the App Drawer down and tap on the Settings cogwheel. it never asked me before to scan a qr code after i click the confirmation on my email, and when i scan the qr code it sais that the code i received its not valid. revolut 653×843 37. We’re glad to let you know that the previous service disruption has been resolved and you should no longer experience difficulties with our app. Once you complete the steps, to reset your forgotten Revolut app passcode make sure you’re using your phone number or email associated with your Revolut account. I press log in. This will allow the temporary lock to expire. Mar 18, 2024 · Update to a stronger passcode - Login Issues - Revolut Community. 1 Like. Revolut Personal Loans are made by Cross River Bank, Member FDIC. If you’re still having trouble, don’t hesitate to get in touch with us so we can assist you further. I order a card and transferred money into my account. This can sometimes resolve login problems caused by temporary Revolut Personal Loans are made by Cross River Bank, Member FDIC. Any advice given does not take into account your objectives, financial circumstances or needs and you should consider if it is appropriate for you. £14. Clear the device’s cache: iPhone: Settings > General > iPhone storage > Search for the Revolut app > Click in on "Offload app/clear cache; Android: Settings > Apps > Search for the Revolut app > Click on the app > Tap on Storage > Clear cache. For any questions, contact Revolut using the Revolut mobile application or by calling the number on the back of your card: (844) 744-3512, or write to the Program Manager at 107 Greenwich Street, 20th Floor Log in or sign up to Revolut Business May 2, 2024 · The details in your Revolut account match the information on the document; Take a live picture of the document — align the document within the frame, making sure all four corners of the document are visible. In case you cannot log into your app at all. Mar 12, 2024 · glesga 12 March 2024 13:19 3. Clear App Cache: If you are an android user, try clearing the Revolut app’s cache. Mar 14, 2024 · Welcome to our community. I forgot the access code, contacted Revolut support and was told I had to take a selfie with my phone. Mar 18, 2024 · Once you complete the steps, to reset your forgotten Revolut app passcode, make sure you’re using your phone number or email associated with your Revolut account. Revolut Bank UAB is licensed by the European May 31, 2024 · Login Issues. Mar 14, 2024 · Open your app and select ‘ Login ’ → tap ‘ Lost access to my number ’ → select ‘ I don’t remember my previous phone number ’ → enter your email address that you used to create your Revolut account. Tap 'Forgot passcode?' and we'll help you regain access to your account via in-app chat If you still can't access your account and chat, contact us at support@revolut. May 28, 2024 · Android: ‘Settings’ → ‘Apps’ → search for the Revolut app → click on the app → tap ‘Storage’ → clear cache. 832790), an appointed representative of Resolution Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority. After finishing these steps, to reset your Revolut app passcode, make sure you’re using your phone number or email associated with your Revolut account. It says my photo does not match Revolut records. We appreciate your patience while we worked to fix this. Enter the phone number linked to your account and hit ‘ Continue ’. Locate and tap on the Revolut app. This morning I’m getting an ‘Update to a stronger passcode’ message. 08804411), 7 Westferry Circus, Canary Wharf, London, England, E14 4HD and is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (Firm Reference 900562). 0 And it's unacceptable that the app has issues even with the login process. irishman1964 31 May 2024 I reinstalled Revolut and i cannot login using my phone number or email or google Id. I think I have a duplicate account. 6 June 2022. Log in or sign up to Revolut Business Revolut Personal Loans are made by Cross River Bank, Member FDIC. Only then you can change your phone number, after you’re logged in. If you continue to have login issues, please ensure the following: Your internet connection is sufficient and stable. Something went wrong” Because of that I´m not able to use app chat. Enter your passcode, and follow the steps to change your phone number — you might be asked to provide a selfie, and upload Revolut is a Finance solution that StatusGator has been monitoring since November 2020. Enter your new number and verify with a one-time passcode. Revolut's global banking app is operating again after "technical problems" caused several hours of interruptions for some Dec 29, 2017 · Hi, I have problems logging into the app. Make sure you have Revolut Business mobile app (black icon) and try to reinstall the app again. When Revolut publishes downtime on their status page, they do so across 29 components using 4 different statuses: up, warn, down, and maintenance Feb 27, 2024 · Hi, At Revolut’s request, I changed my access code to a 6-digit code. Restart device: Restart your device once. Sorry to hear that you were unable to login to your app. . Select 'Help'. Revolut Bank UAB provides credit, payment Revolut Personal Loans are made by Cross River Bank, Member FDIC. Revolut Bank UAB is licensed by the European Our insurance products are arranged by Revolut Travel Ltd and Revolut Ltd, which is an appointed representative of Revolut Travel Ltd. Issues logging in. Enter the phone number linked to your account Before reinstalling it, also try cleaning the app cache / local storage first. I also sent a mail to feedback@revolut. The device is an iPhone Pro 12Maxx. Havent read the post , i cant open the app to Apr 29, 2024 · Tap ‘Account’. If the issue still persists and you are unable to login into the app. We would like to show you a description here but the site won’t allow us. Jun 6, 2022 · Revolut's banking app fixed after outages. The update date is March 5, 2024. Revolut Insurance Europe UAB is authorised by the Bank of Lithuania in the Republic of Lithuania and is regulated by the Central Bank May 29, 2024 · Android: ‘Settings’ → ‘Apps’ → search for the Revolut app → click on the app → tap ‘Storage’ → clear cache. I was able to log in before I received any calls and thus cancelled my request. Benjidoggi 22 March 2024 09:07 To reset your forgotten Revolut app passcode : Apr 1, 2024 · Please open your phone settings and clear the cache memory of revolut app on your phone. 2. Zackleewright 18 March 2024 12:38 1. Thank you! Mar 8, 2024 · Hi! When I reinstall the latest version of Revolut, I can not open the APP anymore, it gives me flashbacks when I click the icon. It says the selfie does not match our records and I cannot log in. Feb 27, 2024 · Please, make sure you’re using a phone number or email that’s associated with your Revolut account. After reinstalling my Revolut app, I have tried several times to get in touch with the Revolut support team and for some strange reason it’s blocked, I cannot send any messages to them or request help. For any questions, contact Revolut using the Revolut mobile application or by calling the number on the back of your card: (844) 744-3512, or write to the Program Manager at 107 Greenwich Street, 20th Floor Revolut Bank UAB je banka se sídlem v Litevské republice, adresa sídla: Konstitucijos ave. Reply. Is Revolut Oman Lite working? 1 Like. Apr 3, 2024 · If you’re unable to login using another device, recover your access as explained below: To recover your passcode check here. Over the past over 3 years, we have collected data on on more than 1,098 outages that affected Revolut users. Ramesh 1 March 2024 11:33 2 Revolut Bank UAB is a bank established in the Republic of Lithuania, registered address: Konstitucijos ave. my cellphone is HUAWEI P40 with HarmonyOS Version: 4. Mar 11, 2024 · Login in the app! - Login Issues - Revolut Community. login-issue. Only support will be able to help here. I have recently change my phone and had to reinstall all my apps. 2 days ago · When I open the app it asks for login (telephone number) then passcode. Lost or stolen device. Revolut Bank UAB is licensed by the European Revolut Personal Loans are made by Cross River Bank, Member FDIC. Ivor 4 March 2024 15:15 4. I tried all the incognito, cache, etc solutions you offer but it doesnt work. Mar 27, 2024 · I have send an email. Veda. com without reply and sent a DM on X (AKA Twitter) Mar 12, 2024 · To reset your forgotten Revolut app passcode. Sorry to hear that you’re struggling with the passcode. If you have any other questions, please let May 29, 2024 · Try following these steps after 24 hours and attempt to reset the pass code one more time. Log in or sign up to Revolut Business Revolut Bank UAB is a bank established in the Republic of Lithuania, registered address: Konstitucijos ave. Clear your browser’s cache and enable pop ups. I stay for long minutes with my face well positioned on the oval, but nothing happens. Dear Revolut community, I am blind, I will use iPhone xS and the newest iOS version (17. Open the Revolut app on your mobile device. For any questions, contact Revolut using the Revolut mobile application or by calling the number on the back of your card: (844) 744-3512, or write to the Program Manager at 107 Greenwich Street, 20th Floor We would like to show you a description here but the site won’t allow us. At no point am I asked to change my safety code to a 6digit. Mar 18, 2024 · Check for App Updates: Make sure you’re using the latest version of the Revolut app. Mar 26, 2024 · Make sure you’re using a phone number or email that’s associated with your Revolut account. The Revolut app is opening, and I get the option with ‘login or create an account’. Apr 8, 2024 · Restart device: Restart your device once. Try using a different browser. 3. Getty Images. This morning, I was required to confirm my ID with a selfie that couldn’t verify my identity. 2023, your service provider might be Revolut Trading Ltd (No. The Revolut Cryptocurrency and Commodities products are unregulated products in Australia and are not provided to you under our AFSL. Needed Revolut for a trip next week and now I am stuck with no time to try and find May 31, 2024 · Hello @Alexpa , Welcome to our Community. Clear the app cache and data. Ramesh 17 June 2024 12:15 3. The problem is that when I login to my Revolut account; enter phone and passcode and possible sms / email-verification, the app asks me to upload selfie of me to verification. For any questions, contact Revolut using the Revolut mobile application or by calling the number on the back of your card: (844) 744-3512, or write to the Program Manager at 107 Greenwich Street, 20th Floor, New York, NY 10006. Incorrect Recipient Details - If the recipient account details do not match, the beneficiary bank may May 20, 2024 · Make sure your Revolut app is updated to the latest version available. I said ok: I will change. Veda | Community team. Make sure your Revolut app is updated to the latest version available. Other things I’ve tried include: Removing and reapplying camera permissions. Jan 4, 2024 · Android: ‘Settings’ → ‘Apps’ → search for the Revolut app → click on the app → tap ‘Storage’ → clear cache. In case Revolut login is not working on new phone or even iPhone, you can try this quick workaround. Click your profile icon in the top-left corner. You can try help@revolut. Sep 17, 2020 · Resolver, the online complaints service, reported that it had received 3,911 complaints about Revolut so far this year, compared with 2,487 for the whole of 2019. Apr 25, 2017 · I am guessing that their is a new version of the app - it was working fine until last night - now it says “incompatible with your device”. login-issue, accessibility. Personal · Profile and plan. Try a Different Device: If available, try logging in from a different device to rule out device-specific issues. 21B, Vilnius, 08130, Litevská republika, registrační číslo 304580906, FI kód 70700. Apr 29, 2024 · Sometimes, outdated data can cause issues. faq-help, password-reset, incorrect-pin, card. 832790) which is a wholly owned subsidiary of Revolut Ltd and is an appointed representative of Resolution Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority. 21B, Vilnius, 08130, the Republic of Lithuania, number of registration 304580906, FI code 70700. edinedelcu27 • 2 yr. Yesterday I was able to use the App. The personal information on the document matches the information in your Revolut account. Hope this helps. apple95mh 1 April 2024 08:48 1. When asked to enter passcode, I press Forgot passcode and then is coming screen verify your identity via text or mail but is coming message “Something went wrong Travel insurance on Revolut’s paid plans is provided by Chubb Group. Our insurance products are arranged by Revolut Travel Ltd and Revolut Ltd, which is an appointed representative of Revolut Travel Ltd. If the app prompts you to take a selfie using the new device, follow all the on-screen instructions. 3 days ago · HelpLogin Issues. Enjoy higher limits on investments and more, and explore an array of lifestyle enhancing benefits, all on Metal. If you fail a selfie or document verification process at least three times, our agent will help you via chat. Tap ‘ Forgot your passcode? May 14, 2024 · Both the front and back cameras work fine when used by other apps, and I’ve made sure the Revolut app has camera access permissions. Mar 22, 2024 · Login Issues. To set up a new phone number without having access to the previous phone number check here. Insert my phone number. Jun 4, 2021 · Go to Settings, select System Update, and check for updates. The app give me access to all this and then it asked me to upload a selfie to gain access to my account. I have a new phone my old one is broken… I also have a new phone number and I cannot remember my code. Oct 4, 2023 · Relaunch the Revolut app and check for any improvements. Enter your passcode, and follow the steps to change your phone number — you might be asked to provide a selfie, and upload your ID. I reinstalled the Revolut application, I inserted the passcode because it is noted in my password manager application, so is correct with no doubt and, surprise: not working. I press that I forgot, I send my ID card and then a message with “We´re sorry. nx eg de aa ap in om il fs ey