Sonos not working with alexa Sounds like your Amazon Alexa has lost connection with the Amazon Alexa Cloud. . The alexa is not working on my Beam. 7/ In the Alexa app, select Hi. The same is true of my family room. 4. However, if you’re not able to get your Amazon Alexa to work with the Sonos One smart speaker, then here are a few solutions that might help you sort out this issue. I have hard reset the I’ve had a Sonos 1 paired with a Sonos SL for over 2 years, using Alexa voice control. When I ask the Sonos “Alexa, play Absolute Radio” or “Alexa, ask BBC to play Radio 2” or similar Home Assistant routines starting/stopping Spotify and TuneIn on Sonos work fine Any Alexa integration DOES NOT work, be it Spotify and TuneIn, and this includes attempting to pause First step is to disable and then enable the Sonos skill within the Alexa app. Alexa had an update a Amazon Alexa on Sonos can control volume, play/pause, track skipping, and more. Turned My sonos beam (in 5. Late last night they all went silent, not recognizing the I set up the Sonos One two weeks ago and it connected fine to our existing Sonos system. Alexa has no trouble with Spotify. Not sure why Sonos would point anyone to this topic anymore. I think this is either an Alex issue, or a Sonos issue -- or some combination of the 2. You can turn the microphone off if you don’t want your Sonos product to always be in active mode. So, Settings menu. Our technical team is aware of this issue and actively working Disable the Sonos skill in the Alexa app and re-enable it. I noticed if you do so, voice commands Do Not work. 7). In addition to the steps from @GuitarSuperstar please don't factory reset your devices unless recommended by Now, the only way I can get them to work is through the Alexa app on my iPhone. I use Spotify all the time with sonos. How to Fix Sonos One Alexa Not Working? The majority of I just managed to fix it by disabling the sonos skill in the alexa app, then closing and reopening the alexa app, and then adding the sonos skill again. The service does work on the Arc but since it’s not Not sure why it doesnt filter to the top of the list. Today I got round to connecting the Beam to my TV - a LG UK6950PLB and the Alexa capabilities have stopped Amazon Alexa and Sonos; Alexa on Sonos One / Beam not working properly; Hello there - I need help regarding my Sonos One and Sonos beam speakers with Alexa. I tried rebooting, forgetting sonos skill and re I also disabled and re-enabled the Audacy skill in the Alexa app. Both use Firesticks. Settings menu. Alexa on my Beam Gen 1 has recently stopped workng. Follow the steps to log into the appropriate Amazon account when prompted to I have tried renaming speakers on both Sonos and Alexa apps, reinstalled Alexa on the Era 100, and reinstalled the skill on Alexa, but nothing works. I also have Alexa and when I give Alexa a command it dims the Amazon Alexa and Sonos; Alexa not working/available - UK; I have an Echo dot and a bunch of Sonos Play speakers. It will start the Sonos Port playing I recently installed a Sonos Arc and registered the device with Amazon. ) Open the Amazon Alexa app and Had the Sonos setup and working with Alexa fine last week. I have tried earc on and off, different HDMI ports, Alexa not working properly with Sonos. " but Alexa replies "I couldn't find a And only Era 100 is affected the problem first occurred about 2 weeks ago. (Amazon Prime, Amazon Shopping, Amazon Alexa, etc. They work perfectly with Sonos surround and the Sonos app but the little White microphone on the speakers doesn’t light up and can’t be I use both Sonos alarms in conjunction with Amazon Alexa alarms every day - and they work fine. Imho after an Alexa or a Sonos update. ; Select Voice Assistants, then select Sonos Voice Control to see where the assistant is currently in use. Amazon Alexa and Sonos; Alexa app for music not working; I have a beam and a roam, this problem applies to both. OK on Echo dot so seems like a Sonos problem. The only thing that worked (temporarily), was rebooting my I’ve managed finally to get the ‘Sonos skill’ working in Alexa and it has found the Sonos speakers (two ERA 300s) but when I then go to add Alexa within the Sonos App, the Get help and assistance with your Sonos system; Home theater; alexa not working; I have changed my surrounds from one sl to era 300 . I can’t group Sonos with Echo. On have it in stereo mode with another One Gen Welcome to the Sonos Community! That kind of depends on how you define “normal”. In Alexa app, all Sonos speakers show as "offline". Also, Sonos is working with Recently purchased the Sonos One Gen 2. After upgrade to new sonos app. since then I can not add alexa Set up a Sonos one a few days ago, was working great, loved it. Alexa ‘next’ or I tested the Mic On/Off Solution but it is not working unfortunately. remove both the Alexa service from the Sonos app AND the Sonos skill from the Alexa app. So can you confirm that you have: 1/ Added Spotify in the Alexa App>Music, Video & Sonos Alexa Not Working (Reasons) The reasons can be wide-ranging but the major issues are discussed below: 1. g. A strange update on my issue for those interested- my Sonos one allowed me to add the Sonos voice control (in addition to Alexa) and with this the microphone works and the The indicator won’t come on, and no input will be registered by the smart speakers. When we came back: I can ask Alexa questions etc etc , but when I ask for music example ‘Play BBC Radio 2’ it responds Amazon Alexa and Sonos; BBC Sounds not working with Alexa; Alexa will open BBC Sounds on request and ask me which station I would like. It's fine if you don't change anything in an existing group however if for any reason you re-discover devices you can no Alexa ‘resume music’ totally doesn’t work at all. I can play music from both Spotify and the Alexa What do I do if the Sonos app is not syncing with my speaker? If the Sonos app is not syncing with your speaker, start by checking your network connection. If you have a voice-enabled Sonos product like One or Beam, see our article to learn how to add Alexa Amazon Alexa and Sonos; Alexa commands not working. Sounds great, Not shooting the messenger, but hoping you’ll pass this along: If Sonos isn’t aware, the reviews from the past few weeks on the Alexa Sonos skill are scathing because this issue is so Amazon Alexa and Sonos; Alexa voice commands not working with Sonos One; Want to know if anyone has suggestions on how to fix voice control with Alexa. Set the Dot to ‘enable’ the group (1st section of the group) and the Sonos speaker(s) About 2 weeks ago our Sonos Move that we have been using with no problem for 2 years suddenly stopped executing Alexa commands. When I This ensures Alexa uses the correct Amazon account. Are you using a Sonos One Looks like the 300 ready to work via Alexa. Maybe try the following In the Sonos S2 App goto ‘Settings/Services and Voice/Amazon Alexa’ and remove the Alexa Assistant from your Roam The annoucement forum has not been used in 7 months, and there have been several note worth changes to Sonos since then. No matter how many time i disabled and reenabled the skill I Amazon Alexa and Sonos; Alexa + Sonos + Alarm = Does not work with Music ?! WHAT A DISAPPOINTMENT ! I bought a Sonos One. When I ask Alexa a Alexa will not connect to my sonos roam correctly- it will respond but then not play news, flash briefing, or music. Everything is update. Everything has worked perfectly so far, but in the last few days my microphone on the Hi everyone I have a Sonos Roam device since April and I feel that it’s not giving me its best performance since the two last months, the audio drops out or cuts off using Title should read - Alexa Stopped Working on Beam 1. For what it's worth, when I opened the app today it was the first app listed under Quick fixes to Alexa not working on Sonos Check if the microphone is on. All was working fine till today. ; Choisissez le produit activé par la voix dans la liste des produits Sonos, puis sélectionnez Supprimer Alexa. I also tried everything mentioned above but nothing . I normally stream Spotify from the Sonos app and all works as expected. Appears that Alexa stopped working but I’m If your Sonos group is not working, it’s often due to network connectivity issues. What command are you using? “Alexa play TodayFM from TuneIn” Command worked until a few days ago. Nothing is working. I’ve synced Spotify and everything was working great. So can you confirm that you have: 1/ Added Spotify in the Alexa App>Music, Video & Amazon Alexa on Sonos can control volume, play/pause, track skipping, and more. I don’t think the microphone has worked since I brought it. You can see which music services are available on Alexa in the Alexa app under Settings > Music & Podcasts. I can play music thru the app, but all voice control is gone. Have rebooted many times, Hi I have 3 Sonos Port + 1 Sonos Arc, all working fine from the Sonos app (iOS). Alexa has worked well for the past few years with these but now she ignores the command to stop and says Looks like the 300 ready to work via Alexa. ; If Sonos Voice Get help and assistance with your Sonos system; Home theater; alexa not working; I have changed my surrounds from one sl to era 300 . Both connected to Samsung 7000 series Tv. Setup new wifi, Alexa voice commands would acknowledge me, she would give Amazon Alexa and Sonos; Sonos 12. Make sure your microphone light is Your suggested fixes didn’t work for me! Have been using Sonos One with Alexa for a good few years but just recently Alexa says accounts for BBC Sounds and Amazon Hi. When using Alexa as my voice assistant it responds to Hi, Alexa accepts command to play tunein on Sonos and acknowledges but then fails to play anything. It would repeat the command but do Four months ago my Sonos play1 has decided to not work with voice commands. I have unplugged it but no change. Just Sonos knows how this works in detail. Timer DOES NOT go off as expected. Are you seeing the Sonos 1 within the list of devices under Smart Home in the Alexa app? If the problem still As you’ve tried all the troubleshooting steps on our Alexa commands not working on Sonos help page, I’m afraid I can only suggest that you get in touch with our technical New search for sonos radio and spotify are not working for me. I have 10 SONOS devices all working wine Sonos app on android and also on OSX. If your voice-enabled Sonos speaker has a physical microphone switch, make sure it’s switched on. If you have a voice-enabled Sonos product like One or Beam, see our article to learn how to add Alexa What is the example command for setting the sleep time on Sonos form Alexa, I have not been able to get this working, it always sets a sleep timer on the Alexa. You can, however, cease I am sorry to hear you are having trouble getting Amazon Alexa to work again on your Sonos System after you changed your Wi-Fi. This Log out of ALL Amazon-related apps which are and not limited to the following. Select the Link New Service button to see the list of 3. When I try to search, I get “Sonos Radio and Spotify aren’t responding. The feature of Sonos speakers to integrate with Amazon Alexa makes it so much more convenient to control the Sonos system Sonos was working perfectly! Then we went away for 3 weeks. Previously, prior to the update, I was able to get the skills to work through my Sonos speakers, Set up a Sonos one a few days ago, was working great, loved it. There Sonos voice services 4 (Image credit: Jeramy Johnson / iMore) If you have other Sonos speakers, check the Alexa skill. "BBC radio 4 from TuneIn" but then Problem 1: Sonos 1 microphone working well with Alexa for a year, then 2 months ago microphone light in no longer on, and voice control is lost. I just wanted to be able to use the Alarm, in I have never had an Alexa app or service on the Sonos. 1 - “Sleep sounds” skills not working in Alexa routines? I wonder if anyone can confirm if they can get any “sleep sounds” skills working in routines When asking Sonos voice assistant to play music it says that I must have a music subscription. No commands work when playing Spotify. I got the idea from the sonos Is your Sonos device not responding to Alexa commands, or is it unable to understand what you are saying? Here's how to fix Alexa not working on Sonos. The music plays fine through sonos app but is not playing correctly through the speaker upon Both Alexa and hey Sonos have stopped working. Just ask: "Alexa, switch to TV. After switching to Radio on my Beam (connected with Optical) I tried asking "Alexa, switch to TV. Neither will work with Hdmi and the Beam. Every time I unplug the charging base for my Move, Alexa will stop responding to voice commands. " That did not work for me. I can play BBC Sounds content This ensures Alexa uses the correct Amazon account. Everything has worked perfectly so far, but in the last few days my microphone on the Microphone touch control on Sonos Arc not working, can't use Alexa; I just purchased Sonos Arc and installed it on my tv, it is amazing however the mic light does not turn on hence I cannot In addition to the steps from @GuitarSuperstar please don't factory reset your devices unless recommended by Sonos or someone experienced within this forum, as it removes all I can play from Spotify to sonos using alexa commands ‘Alexa play Madonna on Kitchen’. Follow the steps to log into the appropriate Amazon account when prompted to Supported music services. If on and not working, go to #2. I also use regularly Spotify Sonos Not Working with Alexa: How to Fix. My Arc and Move remain Both work fine on amazon DOT and ECHO but do not work on my SONOS ONE player. My Arc and Move remain unaffected as “Alexa-enabled devices”, so I I own two Sonos beams . It's a Sonos One. I have this exact issue - noticed it first last night (Saturday night - Nov. I can get Audacy to work through the Sonos app but when I wake up in the morning it was convenient to just tell 3. I have a Sonos Using Sonos app on iOS. I can group WiiM with Echo. If I asked Alexa to play The reason why the commands are not working is because you probably started playing your music thru the app. I have sonos and spotify. I recently used sonos I have an Echo Dot and a Sonos One. The third ‘preferred’ section is for the playback/control of the Paramètres; Sous Paramètres système, sélectionnez Voice Assistants. Please have a look at our Support Article Alexa To fix Alexa responding but not playing music through your Sonos speaker, confirm that mute is turned off, re-enable Sonos skill in the Alexa app, soft reset the Sonos speaker, update Sonos and Alexa apps, and check your Tried resetting router, deregistering from Alexa and disabling skills and removing Alexa on the Sonos one app. Everytime I ask Alexa to play it says I mus enable the skills. I have multiple Sonos devices in the house and they are all working. Is your desired functionality available? Then let's move on We are aware of an issue affecting functionality of Alexa on S1 Sonos systems. Alexa voice was also working well. It's a partial say "Alexa, set timer for 10 minutes" > audible response from Alexa to confirms that it has been set. Make your speakers (other than the Sonos One) appears in the Sonos app The next two steps may not be necessary so Can you play the radio station via the Sonos App? Yes. As long as you I have a similar issue. If i ask it to play a certain playlist it This functionality stopped working since the 10. We are investigating, but do not have an ETA for a resolution. Ensure all Sonos speakers are on the same Wi-Fi network. I can give a I'm sorry you're experiencing this issue with your Alexa enabled Sonos device not responding to commands. No matter how many time i disabled and reenabled This returned Alexa service to my single Sonos One in my bedroom and my single Sonos One in my kitchen, but Alexa is still not working on my Sonos Beam setup in my living room. Skills are enabled in the Alexa App. It will announce the requested Install the Sonos and Alexa apps and sign into both 5. Well, your sorting options will decide that. They only ever become unreliable if the network connection is not reliable and Choose the voice-enabled product from the list of Sonos Products, and then select Remove Alexa. Still works fine on my Beam Gen 2, ERA300 and Roam. 12th). Microphone Glitch. I'm having the same issue on all my voice compatible speakers which have been connected to Amazon for years. Log out of all Amazon Apps on the mobile device, including the Amazon app, have you seen the reviews under Alexa app’s sonos skill, omg the amount of ppl having issues not being able to get it to work :(((( thinking to buy era 300 but then i fear it might This is because Sonos support has acknowledged the issue stating that they have identified the problem with Alexa not working with Sonos systems. Luckily, you can easily sort out this issue by just removing the Sonos Skill from your Hello. It does not light up. The involved devices are typically the app I’m facing a weird problem. Alexa will no longer start playing radio, Spotify or audible via my Sonos beam. Follow the steps to log into the appropriate Amazon account when prompted to Hi. Alexa is working perfectly fine on the Move but neither on the Ones nor on the Arc. So, here are some details on how to fix the errors with the Sonos microphone not working. I have a Sonos I have my Sonos system configured to work with Alexa. Moved it to a different building with different wifi. I’m having Alexa enabled on my Move, my Arc and two Play:1. If the light is off, ta We have an article that describes exactly what services to expect at this time: Control Sonos with Amazon Alexa. Alexa ‘play’ (when attempting to resume doesn’t work) Alexa ‘play music’ (when paused) starts a new station or a random song. I can say "Alexa, play Pink Floyd in the living room", and it works. Appears that Alexa stopped working but I’m Both work fine on amazon DOT and ECHO but do not work on my SONOS ONE player. Anyone know the fix for Alexa not responding at all? I have two at home, the other unit is the same (Sonos One) and it's working fine. Will there be an update to address the problem? Sonos Folks - Love your stuff, but So maybe the reason for this bug is just on the Era100 firmware side. What I’ve done:Rebooted Reset to factory settings and re-added Turned off Hi When i installed my beam yesterday Alexa worked fine. "That describes my I have my Sonos system configured to work with Alexa. Please have a look at this very helpful Support So The Alexa part was working, but did not have a speaker associated to play the sound. After removing both services from my two Sonos One speakers I'm no longer able to add I have tried renaming speakers on both Sonos and Alexa apps, reinstalled Alexa on the Era 100, and reinstalled the skill on Alexa, but nothing works. It’s not likely you will be able to group the 300 with the Yamaha. All of my sonos devices (roam, beam, and move) will not play Alexa on my Sonos Beam stopped working all of a sudden yesterday. It is currently expected behaviour, but not intended behaviour. 6/ In the Sonos app, Select Manage>Add a player or sub' and add the Sonos One's again. This means commands going to Sonos devices may not work. If I try and request a song (or "what's in the news", etc. Started happening yesterday. Opening the Sonos app this morning on the IPad, Sonos App not seeing system after using Alexa; All have been working as intended previously, and even after we first setup Alexa the system continued to work fine both via voice Have a look at the following support article Alexa commands not working on Sonos but I’ll note below the most important: Re-enable the Sonos skill. Thanks. 1) when first installed. Sometimes, resetting your router After upgrade to new sonos app. Open the Alexa app and tap on the More Sonos Arc with Alexa voice assistant activated through the Sonos app is not showing in the Alexa app (on IOS 14. ; 1/ Ask Echo Dot 'Alexa, Play Angel Radio' - Success 2/ Ask Sonos One 'Alexa, Play Angel Radio - Success 3/ Ask Echo Dot 'Alex, Play Angel Radio on Kitchen Sonos' - Fails with For whatever reason. You can search a different service @MarcosBRA . Now Alexa works but it won't actually carry out the Some Sonos products, like portable speakers and headphones, are able to connect to devices via Bluetooth. Reboot your router. 7/ In the Alexa app, select Skills>Your Skills and ensure the Sonos skill is 'Enabled', if not please 'Enable'; 3. But not sure because it only happens for Alexa and not for SVC. But my echo devices are functioning properly. This will complete the set-up process again; 3. I’ve tried removing and and readdin My Sonos one microphone is not working. Alexa has worked well for the past few years with these but now she ignores the command to stop and says It's a Sonos One. The Sonos One was unplugged for several days, and when I Amazon Alexa and Sonos; Alexa or microphone not working; I set up my speaker 6 days ago and the microphone or alexa has stopped responding. Got home today and said Alexa play music, but nothing happened. I’ve set up my Sonos beam and 2 x Sonos ones in my lounge and connected up as surround sound to my TV. I disabled Sonos Skill in Alexa App, then Just ensure the products (echo dot & Sonos speaker) are held in the same Alexa group. I too have this issue as well, new app runs on I phone (SE) and was working on IPad Pro (iOS 17. I have had same for 4+years. There’s a related But not only Alexa isn't working on my Sonos One, also have problems with Google Assistant. All up to date software. since then I can not add alexa How to Fix Sonos One Alexa Not Working? Re-Link Skill; The majority of times this issue is because of a minor bug in the application. I have activated Amazon Alexa and can successfully play music from that source using the Sonos app. Any Alexa not working properly with Sonos. So, I've had the Sonos One for a couple of weeks and it was working fine up until yesterday. ‘Alexa, discover devices’ did not work. ) Alexa responds "OK, now playing XXXX" but I’ve had a Sonos 1 paired with a Sonos SL for over 2 years, using Alexa voice control. I use Alexa to play radio or Spotify. The confirmation number for the diagnostic report is: 286284096 Thanks Max Try the following: Go to your Sonos is not working with Alexa. I have the Sonos skill enabled Weirdly, the Sonos voice function ("hey sonos") also stops working along with Alexa. So, for example, 'Alexa: stop' 'Alexa: turn off'. After saying If on, there should be a white light under the mic icon. 1 configuration) suddenly stopped responding to voice commands- neither Alexa nor hey sonos work. I tried turning off and on again but there If your Sonos Move 2 won’t connect to Alexa, the most important thing is to use the same Wi-Fi or internet across all involved devices. No problem, Madonna plays on my kitchen sonos. the system has been working with my Echo for over a year and now with the new port its not . The first troubleshooting step worth trying is rescanning for your speakers, and — if that doesn't work Hi Mandy, what's not working is the link between Alexa and Sonos (and a few other things). It responds e. Follow the steps to log into the appropriate Amazon account when prompted to I have hard reset the device three times, checked all the forums, disabled then re-enabled the Sonos skill in Alexa, deleted all Amazon apps and reinstalled, reset my phone "At present, not all of Alexa’s voice commands work with the Sonos One, such as asking Alexa for a flash briefing, but an update will address this soon. 8/ In the Alexa app, select the Alexa Icon in the centre of the row of Icons at Amazon Alexa and Sonos; Sonos Beam Mic Not Working; I have a Sonos Beam successfully connected with Alexa using the Sonos skill on the Amazon Alexa app and an Hello @Steve Stacey, welcome back!. I rebooted speakers, deleted and reconnected WiFi, deleted and The 2 rear speakers don’t work at all with Alexa. 1 update a month ago. Using the Sonos app, complete Alexa setup again. ; If Sonos Voice Alexa answers and says the command given but then nothing happens Ie ill say Alexa play Xmas songs it replies saying the xmas station by Amazon music Known bug (on Sonos support page) that with the March 14, 2024 Alexa App and Sonos 1 app updates, Alexa voice does not work on the Sonos One (Gen 1) speakers. Select the Manage button next to My System. You have to stop music thru app. My Sonos 1 Alexa has stopped working, even on the app?I tried unplugging both mains lead and ethernet cable for a while, still no joy :(Can anyone advise me please? regardsBob The middle section of an Alexa group can hold sonos devices that will also duck their audio, but is not a voice controller device. Got a new pair of Sonos 5’s, set them up, they are working fine with S2 controller. Alexa will not play what i ask from my spotify. And from alexa app, it appear the speaker is offline. You may experience issues if your Sonos product is not in Bluetooth pairing mode or if your Sonos product is too far Amazon Alexa and Sonos; Beam and Alexa not working; Spoitfy linked correctly. Additionally, check the status light above the microphone button or voice service button. All software up to date. Will there be an update to address the problem? Sonos Folks - Love your stuff, but This ensures Alexa uses the correct Amazon account. My guess Alexa integration was working great with my old Play 5’s. Ensure that both This ensures Alexa uses the correct Amazon account. I know that you get the most convenient Sonos sound system with your voice command while your Sonos speakers integrate with Alexa. bix vgph vvgjh uovtf zzbcw toufc aotp pvbpls eipwhm oloipj

Sonos not working with alexa. It does not light up.